Branding

How to Not Be Your Own Company’s Worst Enemy

In these times of economic turmoil, people are taking comfort in many things – food, meditation, family, and in what they know in business– even if it is bad for them.  Since we started our company, we found that our prospects and customers have been emotionally tied to their company name, logo, processes, system of bookkeeping, etc.  But, in the last few months, we have seen these emotional ties turned to unbreakable bonds that are not making good business sense.  Some people are becoming their own worst enemy in business.

When making business decisions, we recommend that your choices reflect what your customers want/need – not what you feel “connected to.” This is not easy – it took a few weeks for us to decide on “Creative Carrot Studios” as a company name as we were emotionally tied to it!  Unless YOU represent your target market, put yourself in your customers’ shoes – what would they want, like and remember and use this information when making marketing, pricing, distribution, etc decisions.

To Link or Not to Link, That is the Question?

Most of our clients ask us about having links to other sites (and having the client’s website link on others’ sites) and what affect it will have. Links to other sites provide the following functions: increase your search engine rankings, advertise your association with the “linked” websites, and possibly have a financial return if there is an agreement between the linked companies (affiliate link). At CCS we recommend the following.

  1. Always consider you brand first.  Does the company you are linking “to” or “from” represent the same quality message, product/service, and are they targeting a similar market niche.  If they are of equal or better quality, but not the same market – it may still be worthwhile because you could receive unexpected interest from another market niche.  If less than the same quality level, we recommend that you do not link as this could reflect poorly on your brand.
  2. There are new liability issues if you directly link to a site that is doing something illegal.  For example – if you directly link to a site where they are fraudulently using credit card numbers, your company might be implicated (though this may legally be difficult to prove).  Like in all business situations, know with whom you are doing business.
  3. If you have an affiliate agreement, determine what audits are in place to make sure that your company receives accurate payment for any sales received from traffic that originated at your site.

Consistency of Your Message is Key

Last month, NuBarter, a barter company, requested that we create a presentation (the visuals and narration) for their CEO, Gary Field, to deliver.  NuBarter was one of 5 finalists in Forbes’ nationwide $100,000 “Boost Your Business” competition.  The presentation was to be 10 minutes long and would be followed up with a Q & A session with a Forbes panel consisting of company executives from HP, Comcast, and Forbes, and University heads from graduate business schools.

Our initial approach was to learn all we could about the contest, the panelists, the competition, our new customer, NuBarter, and its CEO.  NuBarter already had a “corporate message” and it was our job to translate it into an impressive presentation that would be different and memorable, and be deliverable by Gary (the presentation needed to match Gary’s personality & tone or he would not be comfortable and confident in his delivery).

The competition was 2 techy businesses, an artisan, and a clothing company.  We knew that there would be strong photographic images in all of the above competitors’ presentations from looking at their websites and reading all of their bios, etc.  As NuBarter’s tagline is “A new twist on an old idea,” we decided to use black and white drawings in the beginning of the presentation when Gary was describing the old bartering system, and have colored drawings as the presentation progressed.  The drawings would capture the panelist’s attention and be memorable.  The narration we created took Gary Field’s idea from inception to his business reality, described what NuBarter does and how it makes money, how it improves the bottom line for its customers, and how NuBarter plans to spend the $100,000 prize money.  The presentation went very well and because of all of the research material we provided and the Business plan that had been created by New Management Solutions.  Gary also really “nailed” the Q & A section.   I am happy to say that NuBarter is now our ongoing client.  

To see the videos of all of the competitors and online voting go to   http://boost09.perfectprize.com/voting/

What is the Power of a Brand

Creative Carrot Studios is the subject matter expert on Branding and Websites at the Prosperity Expo event in Fort Lauderdale, Florida, October 23-24. Below is some insight into branding:

To really understand the power of a brand, you only need to think about Nike. Nike wanted its logo, message, persona, and public image to mean SUPERSTAR.  Its advertising became celebrity focused and still is today.  Nike signed on celebrities that personified that superstar message – Michael Jordan (yes – a Chicago example, I am sure one of many to come – you can take the girl out of the city, but you can’t…) – Anyway, the Bulls’ star equals basketball -  and Nike! (and Haynes now, but the majority of the population with buying power still think of NIKE.)

Nike is continuing to put out a consistent image of “Superstar” with today’s Tiger Woods & LeBron James, as well as deals for celebrities wearing NIKE shoes to be spotted by the paparazzi. SO- where does the Brand Power come in? The Power is that NIKE makes shoes, yet they don’t need to talk about comfort or fit or price or product longevity or quality, or anything else that you would be asking if you were purchasing anything but Nike Shoes.

Think about how successful your business would be if all you had to do was say your company name, and have people flocking to purchase your products and services.  Even if you are not a NIKE fan, you cannot help but admire the power their brand has.

To get the biggest bang for your buck, we recommend that you follow a strategy of consistency.  If you have a high status product with high price tag, then your brand image, message, and corporate persona all need to personify high status.  Yes, every person you have working for you that comes into contact with customers, needs to exude high status.  A consistent message in all of your communications, logo, website, blogs, corporate collateral, and personnel, is the KEY to building a powerful brand.